The Rentcars Customer Choice Awards is an annual award that recognizes exceptional service from national and international car rental companies. The ranking is based on the evaluations of Rentcars customers, who score in categories such as: vehicle condition, store facilities and customer service.
RCCA Winning Car Rentals
With much joy and prestige, in February 2022, we celebrate the big winners of the 2ᵃ edition of the award. The below rental companies received scores higher than 9 by Rentcars customers in one or more locations. Check out:
- Alamo (46 winning locations)
- AlternativaCar (1 winning location)
- Alugue Brasil (1 winning location)
- ASA (1 winning location)
- Budget (1 winning location)
- Cael (2 winning locations)
- Centauro (1 winning location)
- Chilean (2 winning locations)
- Dollar (1 winning location)
- Ecodrive (1 winning location)
- Econorent (1 winning location)
- Enterprise (10 winning locations)
- Europcar (4 winning locations)
- Foco (4 winning locations)
- Gold (1 winning location)
- Guerin (5 winning locations)
- Hertz (4 winning locations)
- Keddy (1 winning location)
- Localiza (85 winning locations)
- LocarX (1 winning location)
- Lotus (1 winning location)
- Maxirent (1 winning location)
- Mex (1 winning location)
- Movami (1 winning location)
- Movida (62 winning locations)
- National (2 winning locations)
- Rental Plus (3 winning locations)
- Rhodium (1 winning location)
- SDA (1 winning location)
- Sixt (5 winning locations)
- Turisprime (1 winning location)
- Unidas (63 winning locations)
- Viaggiare (1 winning location)
- Vip Service (1 winning location)
Understand how the award works
To recognize all the effort and dedication of Rentcars’ partner companies, in Brazil and all over the world, this award was created to formalize and honor those who deliver much more than a service: they are partners who deliver attention, respect, credibility, professionalism and, most of all, an excellent car rental experience.
Therefore, besides the trophy that represents a unique service, the winning Rentcars Customer Choice Awards will receive an exclusive stamp on Rentcars website. This way, when clients search for destinations and dates, they’ll be able to see, among all the options, the rental companies that were the best evaluated in 2021.
How can I participate?
The rental companies will be able to participate when they have a rating higher than 9 on rentcars.com and have at least 5 Rentcars customer reviews.
How is the rating score calculated?
The rating score is based on the average score of all customer reviews published on the Rentcars website and app between December 2020 to December 2021.
How is each evaluation score generated?
At the end of the rental contract, customers evaluate their experience at the rental company by applying a score from 0 to 10. Then, the customer can distribute grades from 0 to 10 for specific requirements, such as: vehicle condition, store facility, and store service.
How will the prizes be awarded?
Starting this year, all prizes will be digital. This means that you don’t have to wait to receive your prize, it’ll all be by email! In addition, we’ll include a link to download the complete digital kit.
The digital kit includes a letter from Rentcars CEO Francisco Millarch, a special congratulatory video, a shareable digital award, two printable awards, a pack of social media pieces, a digital sticker, and tips on how to share the news of your achievement. The download is available until March, 2022.
What is Rentcars’ part in the calculation of the score?
The ratings posted online refer to reviews conducted within the last 365 days, with more recent ratings given greater weight than older ratings. The individual scores reflect the experiences the clients have had and contribute exclusively to the evaluation score of each rental company.
Any questions? Send your message to rcca@rentcars.com and we’ll get back to you as soon as possible.
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Frequently Asked Questions
How can I rent a car in a different country?
The best way to do this would be by using an international rental agency such as Hertz, Avis, or Europcar. These agencies offer services for both short-term rentals, and long-term leases.
They offer customer service seven days a week, 24 hours a year.
They don't require any prior experience to rent from you. They take care of everything, including providing insurance and breakdown cover. All you need to know is where to go and what time to turn up.
Can I rent or return a car to Germany?
This depends on many things, such as what vehicle you are renting, how often you plan to drive it, and if there are any special requirements like child seats.
If you want to drive from Munich, Switzerland to Zurich, for example, there's no need to book a vehicle. Public transport can be used instead. A rental car may be an option for those who want to drive between Munich and Barcelona on holiday.
What is required to rent an automobile in Europe?
A variety of websites can help you find affordable European rental cars. These include Alamo and Sixt, Europcar or Hertz. You should also consider booking online via the Internet.
Before you rent a car, make sure you have all the required information.
- Your full name, including any middle or additional names (if applicable).
- Your current address
- Date, time & location of pickup
- Rent a vehicle by making & model
- Policy number and insurance company
- Additional equipment or special requests?
- Details about the rental agreement (e.g. rate, duration, deposit, balance due after trip, excess charges and limits of liability. Cancellation penalties.
- Payment method(s), credit card, debit card cash, personal cheque or cash
After you have all the information you need, you can make a booking with any of the listed companies.
Statistics
- The perks vary from partner to partner, but you can expect discounts of up to 35 percent on some rentals and the ability to earn anywhere from 50 bonus American AAdvantage miles per day or 500 per rental. (afar.com)
- If you're a member of AAA, you might also be able to snag discounts of 10 percent at Thrifty, and 8 percent at Dollar. (afar.com)
- Save up to 30% on your rental car in Europe when you book with us today. (autoeurope.com)
- For canceled trips two days or shorter, a guest is charged 50% of one day's trip cost. (insider.com)
- For example, the Blue Cash Preferred® Card from American Express earns 3 percent cash back on purchases at U.S. gas stations (terms apply), and the Citi Premier® Card earns three points per dollar at gas stations, too. (afar.com)
External Links
sixt.com
avis.com
enterprise.com
alamo.com
- Alamo Rent a Car - Cheap Car Rentals in the U.S.A, Latin America & More
- Alamo Insiders – Alamo rent a car
How To
12 Things You Should Know about Renting a Car in Europe
What should I know when renting a car in Europe?
Before you rent a car in Europe there are some things you need to know. A lot depends on what type of rental car you choose. This list contains essential tips to make sure your trip runs smoothly.
- Your insurance policy. Check that your auto insurance covers you for travel to other countries before you hit the road. Find cheap car insurance abroad with our guide.
- The right documents. You'll need a driver's license from your own country, plus several identification cards (passport, visa, etc.) to prove where you're going and why. It is best to have all the documents you need in order to meet any deadlines.
- Road Rules. Respect local traffic laws. Pay particular attention to signs that indicate speed limits, one-way streets and pedestrian crossings. Driving in an unspecified country can result in accidents and fines.
- Parking rules. Many cities require that drivers park only in designated areas. Make sure to read up on parking regulations before arriving in town.
- Gasoline. Gas prices vary by location and country, but generally, gas costs around three times more than that back home.
- Insurance requirements. For rentals older than three years, some countries require additional liability coverage. You should speak with your rental company for more details.
- GPS navigation systems. The popularity of GPS navigation systems is growing. However, if you don't know how to use them properly, you can bring along a map with you and ask for directions.
- Radio stations. You might hear music from a radio station in your region. You don't have to worry about it; just press "0", to change the frequency to English
- Seatbelts. In most European countries, seat belts are required.
- Road tolls All over Europe, there are many road tolls. Many are charged at major intersections.
- Speeding tickets. Speeding is prohibited in large areas of Europe, such as Germany, Austria and Switzerland, Italy, France and Spain.
- Tipping. Tipping isn't as expected in Europe as in North America. Tipping isn’t an expected behavior in many parts of the globe anymore. Instead, you can give a round number like 10%-15%.
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